Laundry Service in Istanbul – Frequently Asked Questions

Loti Laundry Service offers a fast and reliable laundry service in Istanbul designed especially for travelers. We pick up your laundry directly from your hotel, wash it in professional machines and deliver it back clean the same day whenever possible. here you can find answers to the most common questions from travelers staying near Sultanahmet, Taksim and surrounding areas.

Why Travelers Choose Loti Laundry Service

We understand that travelers often need clean clothes quickly. Laundry received before our daily cut-off time is washed, dried and delivered back on the same day.

If you are in our main service area we pick up and deliver your laundry directly from your hotel, hostel or Airbnb. No need to walk around the city looking for a laundromat.

You only pay for washing, drying, ironing (optional) or dry cleaning (optional). Detergent, folding, packaging and delivery are completely free.

Need a quick pickup? Just message us on WhatsApp and our team will arrange your pickup quickly. 📲 +90 544 157 96 41

We have served over 20,000 guests to date, and we have done our best for each and every one of them. You can visit our Google page to read the comments and reviews of our guests who have fully experienced our service.

Each guest's laundry is washed separately, without being mixed with anyone else's. Your laundry is sorted by color by our staff, stain checked and pre-treated. Afterwards, washing, drying, folding, packaging and delivery services are completed.

Frequently Asked Questions

You can make a reservation by filling out the form on our website or by contacting us directly via WhatsApp. For faster response we recommend contacting us on WhatsApp. 📲 WhatsApp / Phone: +90 544 157 96 41 ✉️ Email: [email protected] Our team will quickly arrange your laundry pickup in Istanbul from your hotel.

Yes. We provide free laundry pickup and delivery in the following areas: Sultanahmet, Beyazıt, Sirkeci, Eminönü, Cağaloğlu, Gülhane, Laleli, Aksaray, Karaköy, Galata, Taksim. There is no minimum order limit in these areas.

Yes. We may also provide laundry pickup in other areas of Istanbul, but a minimum order or delivery fee may apply. For detailed information please contact us: 📲 WhatsApp: +90 544 157 96 41 ✉️ Email: [email protected]

Our laundry service in Istanbul includes: Washing, Drying, Ironing, Dry Cleaning, Folding (Free), Packaging (Free), Pickup (Free), Delivery (Free), Customers only pay for washing, drying, ironing or dry cleaning services.

Yes. We offer same day laundry service in Istanbul depending on the season. Between April and October, laundry received before 3 PM will be delivered the same day. Between November and March, laundry received before 2 PM will be delivered the same day. This is why we use professional drying machines to ensure fast service.

For pickup and delivery orders, we currently accept cash payments only due to legal regulations in Turkey. However, we are working on enabling card payments again. Accepted payment methods: Cash: Turkish Lira, Euro, USD, British Pound, Other payment options: Bank transfer, Wise transfer, Credit card payments are currently only available in our store. If you will not be at your hotel during delivery, you can leave the payment at the hotel reception for our team.

No problem at all. If your departure time from the hotel does not match the pickup time, you can simply leave your laundry at the hotel reception or concierge for us. While you enjoy exploring Istanbul, our team will take care of your laundry.

No. Each customer’s laundry is washed in separate machines. We also wash light and dark colors separately to prevent color transfer. This is one of the reasons many travelers choose our laundry service for tourists in Istanbul.

No. You do not need to separate your laundry. Our team will separate light and dark clothes for you free of charge before washing.

If you have items that require special care such as: Hang dry Dry cleaning Special stain treatment Delicate fabrics Please inform us in advance. We also recommend placing these items in separate bags so our team can easily identify them and confirm special care instructions.

Some fabrics may shrink during washing or machine drying, especially if they are: delicate fabrics new clothes being washed for the first time If you have delicate items, please inform us before washing so we can apply the best care method.
We wash light and dark clothes in separate machines and each order is processed separately. However, some new clothes may release color during their first wash. If you have items that may bleed color, please inform us before washing.
Yes. Before washing, our team checks clothes for visible stains and applies pre-treatment when possible. However, we are human and sometimes a stain might be missed. If you notice a stain after delivery, please contact us and we will rewash the item free of charge.
Yes. If you need laundry bags for your dirty clothes, please let us know during the reservation. We can provide them free of charge.
After washing and drying, your clothes will be delivered: Clean Neatly folded Professionally packaged Ironed items will be delivered on hangers and ready to wear.

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